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Customer Service Page
(Policies, Information and other
important stuff!)
A Little About Little Red Flyers.com
We are a
successful, well-established retail business that has been satisfying our
valued customers since 1993.
Little Red Flyers.com is a division of Sierra Gold Hardware, a Dun & Bradstreet listed
corporation.
We have been selling these smaller Radio Flyers in our "brick and mortar"
retail store for a number of years. The popularity, delight and the
wonderful ideas that people show
for these fun little flyers, has so amazed us that we decided to take this success story
onto the Internet. Our customers are always telling us they simply can't find these anywhere
at these low prices!
We enjoy hearing from our customers with their unlimited creative ideas on using these
"little red flyers". We hope to hear from you too!
We are an authorized Radio Flyer reseller.
These are the "real thing"!
Privacy, Security and Ordering Information
Just as in our retail store, your personal information is safe with us! We never
sell or offer your personal information to anyone. It is used only for processing your
order with us.
Our site is SSL secure, too. You can order with confidence that your personal information
will remain that way.
If you prefer to order over the phone,
please call us Toll Free at 1-888-221-9170.
Our order desk is open 10:00 to 4:00 Tuesday through Sunday, Pacific Standard Time.
(Closed Monday).
Product Returns
If you need to return a product you have purchased from us,
click here.
Here's how it works:
In the unlikely event that we made an error on your order, we will pay the
shipping costs to correct the problem.
If the customer has changed their mind, ordered too many, etc. then
shipping costs will be the customer's responsibility.
We will assist you with the process of making things right whichever way
it goes.
Shipping and Pricing Information
We believe you will find our service to always be prompt and friendly. Also,
because of the buying power behind our on-line store, we think you will find our selection
and our prices to be the best!
Plus, we strive to offer shipping and handling rates that will not offset your savings!
Most orders are shipped within 24 hours of when they are received!
We can and do ship out of the U.S.
We will email you with shipping costs before processing your order.
No sales tax either, unless you're in
California.
About
discounts
We are often asked for a discount when folks buy more than one
item. We would like you to know that because our prices are so
low, we normally are not able to offer further discounts.
However, there are a few items that when purchased in larger quantities,
that do have a discount available. Look for the "volume pricing" link next
to these items.
Payment Information
We accept Visa, MasterCard, Discover and American Express.
We also accept check or money order. You may select this payment method during the check
out process.
Please be aware that we will ship all non-credit card orders promptly upon receipt of
payment.
Contact Info
Sierra Gold Hardware
Attn: Little Red Flyers
520 Sutter St.
Jackson, CA. 95642
Store: 1-888-221-9170
FAX: 209.223.3480
Email: sales@littleredflyers.com
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